Privacy Policy
How Keystonepiano handles the information you share when requesting service.
What we collect
When you request service from Keystonepiano, we collect the information you provide: your name, phone number, email, service addresses, details about your equipment, photos you choose to attach, and your scheduling preferences.
How we use it
Your information is used to quote, schedule, perform, and invoice the service you requested, and to communicate with you about it. That's it. We do not sell your information or use it for third-party advertising.
Where it's stored
Keystonepiano runs its website and records on SlateRoute, business software that stores this information on behalf of Keystonepiano on secured, access-controlled infrastructure. SlateRoute's own privacy policy applies to the platform's handling of that data.
Who sees it
Your information is visible to the people at Keystonepiano who deliver your service, and to the service providers that host the software. It is not shared with anyone else unless required by law.
Your choices
You can ask Keystonepiano to correct or delete your information at any time. You can reach Keystonepiano through the request form on this website.