Terms of Service
The plain-language terms that apply when you request service from Keystonepiano.
Quotes and estimates
Quotes from Keystonepiano are based on the information you provide, including equipment details, access, and photos. If conditions on site differ meaningfully from what was described, the quote may need to be revised, and we'll discuss any change with you before work proceeds.
Scheduling
Arrival windows are good-faith estimates. If we need to reschedule, we'll contact you as early as possible, and we appreciate the same courtesy. A deposit, when requested, reserves your service date.
Payment
Payment is due as stated on your invoice. Deposits are applied to the final balance.
Your information
The details and photos you share are used solely to deliver your service, as described in our privacy policy.
Service issues
If something isn't right after a visit, contact Keystonepiano promptly so we can make it right. You can reach Keystonepiano through the request form on this website.
About these terms
These terms apply to service requests made through this website. They may be updated from time to time; the version posted here applies.